Pošta, telekomunikácie a elektronický obchod, 2020 (roč. 15), číslo 1
Tendencies of trade in transport services in V4 countries, EU28 and EU19 countries
Tatiana Čorejová, Roman Chinoracký
Pošta, telekomunikácie a elektronický obchod 2020, 15(1):1-8 | DOI: 10.26552/pte.C.2020.1.1 
Two important trends can be identified in the world economy. First, technological innovations are becoming an increasingly important contributor to economic well-being. Secondly, citizens are becoming more open and independent, and able to obtain information, products, and services worldwide. Rapid changes in technology reinforce trade motives and the consequences of integration into the world trade system. In this context, the importance of trade in services, the share of services in GDP and value added in individual economies are increasing. Imports and exports are among the basic foreign trade activities that enable us to obtain utility values from...
Princíp fungovania fotobánk
Petra Hollá Bachanová
Pošta, telekomunikácie a elektronický obchod 2020, 15(1):9-16 | DOI: 10.26552/pte.C.2020.1.2
The aim of this article is describe the principles of functioning of photobanks (stock) and to provide an overview of the basic differences of the five selected photobanks regarding the registration process, technical and content requirements for uploaded content, license rights, the amount and method of paying commissions or a monthly subscription.
Kvalita elektronických služieb poskytovaných národným poštovým operátorom v kontexte rozvoja digitálnej ekonomiky
Simona Jaculjaková, Dominik Laitkep, Jana Štofková
Pošta, telekomunikácie a elektronický obchod 2020, 15(1):17-23 | DOI: 10.26552/pte.C.2020.1.3
In general, the term quality can be characterized as an overall summary of the characteristics and features of a product or service that satisfies anticipated needs. At present, the emphasis is on analyzing the quality of electronic services. For this reason, this article is devoted to analyzing the quality of electronic services at the Citizen's Integrated Service Point. The aim of this article is to carry out primary research aimed at monitoring customer satisfaction with the quality of electronic services of the Integrated citizen serice point workplace in Žilina self-governing region.
Impact of external factors on health and working environment
Miriam Jankalová
Pošta, telekomunikácie a elektronický obchod 2020, 15(1):24-27 | DOI: 10.26552/pte.C.2020.1.4
Employees are affected by various factors of the working environment. Examples are noise, lighting, microclimate (temperature, airflow and humidity, dustiness, radiant heat). However, these are not the only indicators indicating the quality of the working environment in today's busy times. High workloads with low appreciation, bad atmosphere, ambiguously defined goals and powers accumulate until they gradually transform into a state of complete exhaustion, apathy, dislike, disinterest in society and people. And it is the role of employers to create conditions that ensure employees work in healthy and safe working environment while maintaining the principles...
Ochrana duševného vlastníctva v sektore IKT
Jaroslav Jaroš, Karol Hrudkay
Pošta, telekomunikácie a elektronický obchod 2020, 15(1):28-34 | DOI: 10.26552/pte.C.2020.1.5
Information and communication technologies and the field of intellectual property are very closely related. In the environment of competitive struggle, globalization of the economy and rapid technological development, the intellectual property protection is one of the most important issues. E-commerce and the Internet business have raised a number of questions about ways to protect information and communication technologies. In the article they will be described in more detail.
Elektronický obchod v čase pandémie koronavírusu
Peter Jucha, Tatiana Čorejová
Pošta, telekomunikácie a elektronický obchod 2020, 15(1):35-43 | DOI: 10.26552/pte.C.2020.1.6
E-commerce is becoming more popular in the world. E-commerce sales are growing worldwide every year, and the number of online shoppers is also growing. The coronavirus pandemic, which has affected the world and affected many areas such as healthcare, the economy and many more, has not escaped e-commerce. The aim of the paper is therefore to evaluate how and in what way the coronavirus pandemic has affected e-commerce.
Analýza nástrojov manažérskej komunikácie vo vybraných podnikoch poskytujúcich elektronické služby
Iveta Kremeňová, Juraj Fabuš, Jana Majchráková
Pošta, telekomunikácie a elektronický obchod 2020, 15(1):44-49 | DOI: 10.26552/pte.C.2020.1.7
The article provides an overview of issues related to managerial communication in selected companies providing electronic services. It analyses elements of the communication process, defines individual barriers in managerial communication and points out their subsequent overcoming. As a part of secondary research, we compared internal communication tools and communication channels in several companies in Slovakia and abroad. We then evaluated the findings.
Kľúčové faktory ovplyvňujúce proces nákupu mužov v prostredí e-commerce
Dominik Laitkep
Pošta, telekomunikácie a elektronický obchod 2020, 15(1):50-58 | DOI: 10.26552/pte.C.2020.1.8
Knowledge of consumer behaviour in the e-commerce market can be considered a competitive advantage. The aim of this study is to present the results of author primary research, processed by reducing the number of variables by applying factor analysis. Factor analysis reveals the key factors influencing the consumer behaviour in case of purchasing process by Slovak consumers, men who use social networks. The results reveal a strong and direct relationship between various attribute variables, but mainly the payment for the ordered goods with delivery method of purchase.
The implementation of automatic identification in the distribution process
Lucia Madleňáková, Anna Paďourová
Pošta, telekomunikácie a elektronický obchod 2020, 15(1):59-64 | DOI: 10.26552/pte.C.2020.1.9
Information is an important competitive tool, nowadays. Those, who dispose of them on time, gain the advantage of being able to take decisions sooner than competition. The recency and relevance of information is becoming a necessity also in the field of logistics chain management, especially the 100% traceability of the movement of shipments or goods is crucial not only for the distribution service provider but also for the customer who wants to know where his shipment or goods is. As "Industry 4.0" trends suggest, these requirements are increasingly extended to include data not only on the location of shipments, but on the identification of the owner...
New approaches to the protection of personal data in transport services
Margita Majerčáková, Peter Jucha
Pošta, telekomunikácie a elektronický obchod 2020, 15(1):65-69 | DOI: 10.26552/pte.C.2020.1.10
In order to protect the rights and freedoms of individuals in the processing of personal data, each company had to take technical and organizational measures as of 25 May 2018 to meet the legislative requirements on the protection of personal data. This obligation also applies to transport services undertakings. At the same time, the company must regularly assess the security of the processing from the point of view of the nature of the processed personal data after the implementation of the measures. The periodic assessment should also ensure that the personal data processing undertaking in company is able to demonstrate that it has taken all reasonable...
Status and outlook of electronic procurement
Jana Majchráková, Iveta Kremeňová
Pošta, telekomunikácie a elektronický obchod 2020, 15(1):70-73 | DOI: 10.26552/pte.C.2020.1.11
Reliable, powerful and safe IT systems and eSolutions (electronic solutions) ensure transparent and consistent processes along the supply chain in the company. Above all, professional eTools (electronic tools) increase sustainable efficiency in procurement. Nevertheless, eSolutions in purchasing departments and in the supply chain generally are still not a standard. There is a lot of room for improvement which confirms also the newest study of Bundesverband Materialwirtschaft, Einkauf und Logistik e.V. (BME).
Analýza identifikátorov vybraných poštových zásielok a návrh nových identifikačných prvkov
Viliam Mojský, Karol Achimský
Pošta, telekomunikácie a elektronický obchod 2020, 15(1):74-81 | DOI: 10.26552/pte.C.2020.1.12
Automatic identification and its elements are still evolving. One of its areas are 2-dimensional barcodes. They have several advantages over 1-dimensional ones, especially in terms of the amount of information to the code area. We decided to analyse the barcode on the Slovak Post label and replace its 1-dimensional barcode with 2-dimensional barcode to increase the amount of encoded data.
Sustainable human resources management in the postal sector - employee engagement
Mariana Strenitzerová, Katarína Štalmachová
Pošta, telekomunikácie a elektronický obchod 2020, 15(1):82-90 | DOI: 10.26552/pte.C.2020.1.13
The postal sector has a leading position and many innovations in global corporate sustainability. Thanks to the success of the Environmental Measurement and Monitoring System (EMMS), the sector is considered a pioneer in carbon management. In order to maintain this position, the program must extend and align its program and goals with the Sustainable Development Goals (SDG). 19 postal companies, as program stakeholders, launched the next phase of the program - The Sustainability Measurement and Management System (SMMS). In response, many postal companies have already set strategies and started working on topics that support sustainable development...
Rozdiely v motivácii zamestnancov z hľadiska pohlavia
Katarína Štalmachová, Mariana Strenitzerová
Pošta, telekomunikácie a elektronický obchod 2020, 15(1):91-100 | DOI: 10.26552/pte.C.2020.1.14
The paper deals with the identification of differences in motivation in terms of their gender in a selected group of employees of self-government in Slovakia, among whom the primary research was conducted by electronic questioning. The data were processed using a factor analysis. The aim of the paper is to find out what are the differences in motivation of men and women and to describe these differences.