Pošta, telekomunikácie a elektronický obchod, 2023 (roč. 18), číslo 1
Original contributions, Original article, Research article
Identification of public smart services in the Slovak republic
Filip Bajza, Patrícia Janošková
Pošta, telekomunikácie a elektronický obchod 2023, 18(1):1-7 | DOI: 10.26552/pte.C.2023.1.1 
The aim of the article is the identification public smart services provided in the environment of Slovak cities and municipalities. Cities and municipalities are divided into two basic categories. The identified smart public services are divided into four areas, which are e-government, smart social services, smart resources and the environment, and smart mobility and the environment.
Analýza vybraných aspektov ovplyvňujúcich vrátenie tovaru nakúpeného na internete
Lucia Madleňáková, Radovan Madleňák, Stanislava Komačková
Pošta, telekomunikácie a elektronický obchod 2023, 18(1):8-17 | DOI: 10.26552/pte.C.2023.1.2
Online shopping continues to grow in popularity across all ages. The Covid-19 pandemic contributed to an increase in sales also in online markets that were not a priority segment before, such as food and medicine. Even though some shoppers returned to preferring brick-and-mortar stores after the pandemic, the online space remained active and attracts more and more shoppers. New opportunities are opening to buy exactly what the customer is looking for and at a price that is acceptable. At the same time, however, there is a risk of non-compliance with the declared quality of the offered goods in an online customized problem, and at the same time associated...
Analýza kľúčových faktorov hodnotenia omni-channel koncepcie
Emília Madudová, Marek Drengubiak
Pošta, telekomunikácie a elektronický obchod 2023, 18(1):18-27 | DOI: 10.26552/pte.C.2023.1.3
This article discusses the importance of an omnichannel marketing strategy and discusses the importance of evaluation factors for this strategy. Utilizing Omni-channel marketing brings a cohesive sales process where all channels are interconnected, allowing customers to seamlessly transition between them. Another important factor is the individual approach to customers, taking into account their personal preferences and needs. It is also crucial for the interaction with customers to respect their preferences and provide them with relevant information and offers. All factors discussed in the paper are essential for the successful implementation of omnichannel...
Zvýšení bezpečnosti v automobile: Přehled nových a stávajících senzorových technologií
Jiří Tengler, Margita Majerčáková, Peter Malacký
Pošta, telekomunikácie a elektronický obchod 2023, 18(1):28-33 | DOI: 10.26552/pte.C.2023.1.4
The main aim of this article is to give readers a comprehensive overview of the safety features that are an important part of modern cars. We will look at their functions, benefits and developments that aim to further enhance protection and accident prevention. With these safety features, vehicles today are becoming not only a means of transport, but also a reliable and safe companion on the road.
Analýza využití inteligentních dopravních systémů měst a obcí SR
Jiří Tengler, Margita Majerčáková, Branislav Piroš
Pošta, telekomunikácie a elektronický obchod 2023, 18(1):34-41 | DOI: 10.26552/pte.C.2023.1.5
This paper provides an analysis of the use of Intelligent Transport Systems (ITS) in Slovakia. The aim of the analysis is to evaluate the current implementation of ITS and provide an overview of their use in transport operations. Based on available data and information, typical examples of ITS in Slovakia are identified. It also includes results from a questionnaire survey in the context of the use of Smart City solutions in Slovakia.